Terms of Service

Last updated: February 26, 2026

Table of Contents

  1. Acceptance of Terms
  2. Description of Service
  3. Eligibility
  4. Account Registration
  5. Plans, Pricing & Payments
  6. User Content & Data
  7. AI-Generated Content
  8. Intellectual Property
  9. Acceptable Use Policy
  10. Hosting & Domain Services
  11. Service Availability & SLA
  12. Termination
  13. Disclaimers
  14. Limitation of Liability
  15. Indemnification
  16. Governing Law & Disputes
  17. Modifications to Terms
  18. Contact

1. Acceptance of Terms

By accessing or using Mondrix.ai (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you may not access or use the Service. These Terms constitute a legally binding agreement between you ("User", "you", "your") and Mondrix.ai ("Company", "we", "us", "our").

By creating an account, submitting a website request, or otherwise using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy & Cookie Policy.

2. Description of Service

Mondrix.ai is an AI-powered website creation platform that generates professional websites based on user-provided information. The Service includes:

3. Eligibility

You must be at least 16 years of age (or the age of majority in your jurisdiction) to use the Service. By using Mondrix.ai, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding agreement.

If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

4. Account Registration

To access certain features of the Service, you must create an account by providing accurate and complete information. You are responsible for:

We reserve the right to suspend or terminate accounts that contain inaccurate information or violate these Terms.

5. Plans, Pricing & Payments

5.1 Pricing

Our current plans and pricing are displayed on our Pricing page. Prices are listed in US Dollars (USD) and are subject to change with 30 days' prior notice.

5.2 One-Time Fees

Website creation fees are one-time charges. Payment is required upon submission of your website request. All fees are non-refundable except as expressly stated in Section 5.4.

5.3 Recurring Fees

Hosting and domain services (where applicable) are billed annually. The annual fee is stated on the pricing page for each applicable plan. Renewal fees will be charged automatically unless you cancel at least 14 days before the renewal date.

5.4 Refund Policy

If you are not satisfied with the initial AI-generated website, you may request a revision within 7 days of delivery. If, after one revision, the result does not meet your reasonable expectations, you may request a full refund of the website creation fee within 14 days of the original delivery. Refunds for hosting and domain fees are not available after the domain has been registered.

5.5 Payment Methods

We accept major credit/debit cards and other payment methods as displayed during checkout. All payments are processed through secure, PCI-compliant third-party payment providers.

6. User Content & Data

You retain ownership of all content, text, images, and data you provide to us ("User Content"). By submitting User Content, you grant Mondrix.ai a worldwide, non-exclusive, royalty-free license to use, process, and display your content solely for the purpose of providing the Service.

You represent and warrant that:

7. AI-Generated Content

The Service uses artificial intelligence to generate website designs, text, images, and other content. You acknowledge and agree that:

8. Intellectual Property

8.1 Our IP

The Mondrix.ai platform, technology, branding, design system, algorithms, APIs, and underlying code are the exclusive property of Mondrix.ai and are protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, logos, or brand assets.

8.2 Your Website

Subject to full payment and compliance with these Terms, you own the content of the website generated for you. However, the underlying templates, code frameworks, and design systems used to generate your website remain the property of Mondrix.ai.

8.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without restriction or compensation.

9. Acceptable Use Policy

You agree not to use the Service to:

We reserve the right to suspend or terminate your account and remove any content that violates this policy, without prior notice or refund.

10. Hosting & Domain Services

10.1 Hosting

For plans that include hosting, we provide managed hosting on our infrastructure. We strive to maintain 99.9% uptime but do not guarantee uninterrupted availability (see Section 11).

10.2 Custom Domains

Certain plans include a custom domain name registration. Domain names are registered through third-party registrars on your behalf. Domain availability is not guaranteed and is subject to the registrar's terms. You are the registrant of any domain we register for you.

10.3 Subdomains

The Simple Landing Page plan includes a free subdomain on our platform (e.g., yourname.mondrix.ai). We reserve the right to reclaim inactive subdomains after 12 months of inactivity.

11. Service Availability & SLA

We aim to provide a reliable and performant Service. However, the Service is provided on an "as is" and "as available" basis. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.

Planned maintenance windows will be communicated at least 48 hours in advance. We are not liable for any downtime resulting from:

12. Termination

12.1 By You

You may terminate your account at any time by contacting us at support@mondrix.ai. Upon termination, your website will be taken offline within 30 days. You may request an export of your website data before termination.

12.2 By Us

We may suspend or terminate your account immediately, without prior notice, if:

12.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We will retain your data for 30 days after termination, after which it will be permanently deleted. Sections 6, 7, 8, 13, 14, 15, and 16 survive termination.

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MONDRIX.AI AND ITS DIRECTORS, EMPLOYEES, PARTNERS, AND AFFILIATES SHALL NOT BE LIABLE FOR:

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

15. Indemnification

You agree to indemnify, defend, and hold harmless Mondrix.ai and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:

16. Governing Law & Dispute Resolution

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. For users in the European Union, mandatory consumer protection laws of your country of residence shall apply where applicable.

16.2 Dispute Resolution

Any dispute arising from or relating to these Terms shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

16.3 EU Consumers

If you are a consumer in the European Union, you may also submit disputes to the Online Dispute Resolution (ODR) platform of the European Commission at ec.europa.eu/consumers/odr. Nothing in these Terms shall deprive you of mandatory consumer protection rights under EU law.

16.4 Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND MONDRIX.AI AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

17. Modifications to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email and/or by posting a prominent notice on the Service at least 30 days prior to the changes taking effect. Your continued use of the Service after the effective date of any modifications constitutes your acceptance of the updated Terms.

If you do not agree with the modified Terms, you must stop using the Service and may request account termination.

18. Contact

If you have any questions about these Terms of Service, please contact us:

Mondrix.ai — Legal

Email: legal@mondrix.ai

General support: support@mondrix.ai